Whenever an iPhone or iPad is not charging, the attention immediately goes to the battery and most users start wondering if the battery on iPhone is dead or has started malfunctioning.
However, the act of charging an iPhone involves the Wall Adapter, Charging Cable, Charging Port and also the Software on your iPhone or iPad which plays its own role in charging the battery on your iPhone.
Hence, it makes all the sense to make sure that the Wall Adapter, Charging Cable and the Charging Port on your iPhone are working properly, before thinking about changing the battery on your iPhone or iPad.
Confirm that your iPhone is indeed not charging
First let us make sure and confirm that your iPhone is indeed not charging. In order to confirm this plug your iPhone into a wall charger and take a look at the status bar next to the battery icon.
1. If there is a lightning bolt next to the battery icon, your iPhone is charging.
2. Your iPhone is most likely not charging, if it is plugged-in to a Power source and you cannot see the lightning bolt icon.
3. If you cannot see anything on the screen of your iPhone and it is totally black, the problem is not related to battery or charging. You should be able to fix this issue by Force Restarting your iPhone (See item No 7 below).
Things to Do If Your iPhone or iPad is Not Charging
Let us now take a look at some of the simple solutions that you can try to fix the problem of an iPhone or iPad that is not charging.
1. Turn OFF Your iPhone and then Charge It
Turn OFF your iPhone completely and then charge it by connecting to a Power Source. It is not exactly clear as to how this works, but it is quite possible that the act of Turning OFF an iPhone helps in clearing stuck file or software that could be interfering with the charging of iPhone.
1. Press and hold the Sleep/wake or the Power button on your iPhone.
2. You will see Slide to Power OFF option on the screen of your iPhone
3. Drag the slider to the right to Turn OFF your iPhone.
4. Connect the iPhone to a power source and see if you are able to charge it.
2. Inspect the Charging Port On Your iPhone
Take a good look at the charging port on your iPhone and see if it is clogged or obstructed in any way. Over a period of time it is possible for dust, debris, pocket lint, candy! or some other kind of obstruction to build up in the charging port and interfere with charging.
In case you do see an obstruction, remove it with a toothpick while taking care not to damage the charging port or push the obstruction further down into the port.
Once the charging port is cleared out, try charging your iPhone and see if it charging.
3. Change the Wall Outlet
It is possible that the Wall outlet that you are using to charge your iPhone has stopped working or has no power supply. This can happen if there is construction or repairs being carried out in your area.
To rule out this possibility, plug some other device to the wall outlet (hair dryer or fan) and see if the outlet is able to supply power. You can also switch to another wall outlet and see if your iPhone is able to charge.
4. Change USB Port
If you are trying to charge your iPhone using the USB port on your computer, it is likely that the USB port on your computer is not working.
Just switch to another USB port on the computer, or simply use a wall outlet which can charge your iPhone faster.
5. Check the Lightning to USB Cable for Damage
The problem could be due to a damaged or faulty Lightening to USB Cable. This is especially true in case you are using a low quality USB cable that is not certified by Apple.
In most cases switching to a new Low quality Cable should fix the problem. However, make sure that you do get an Apple Certified Lightning to USB Cable in order to prevent this problem from happening again.
6. Change The Wall Adapter
In case you are using a Wall Adapter for charging your iPhone, it is possible that Adapter is either damaged or malfunctioning. Again, this is common in case of low quality Wall Adapters that are known to easily get damaged.
Just like with the USB cable, you can switch to a new Wall Adapter and see if this helps in fixing the problem.
7. Force Restart your iPhone
The act of Force Restarting an iPhone has the potential to clear and fix minor software glitches that might be contributing to the charging problems on your iPhone.
1. Press and hold the Sleep/Wake button (Power button) and the Home button at the same time.
Note: In the case of iPhone 7 you need to press and Hold the Home and Volume Down button (See image below)
2. Keep holding down both the buttons for about 10 seconds
3. Release the buttons when you see the Apple Logo appearing on the screen of your iPhone
4. Now, try to charge your iPhone again.
8. iPhone Not Charging Due to Water Damage
Water or Liquid Damage can prevent an iPhone from charging. Hence, you need to rule out this cause in case you have any reason to suspect that your iPhone may have come in contact with water or any other liquid.
1. Take a close look inside the SIM Tray opening and see if you can see a white circular sticker. If the sticker is all white or silver, your iPhone is free from Liquid or Water damage.
2. In case you see the white sticker with a Red dot in the middle, it confirms that your iPhone has indeed come into contact with Water.
The white Sticker, known as Liquid Contact Indicator (LCI) is designed to activate whenever your iPhone comes in contact with water or any liquid containing water.
Although, we haven’t tried this ourselves, one of the suggested methods to dry out water from a smartphone is to place it in a sealed plastic bag along with some Silica Gel packets.
In general, the advice is to wait for up to 48 hours for the water to dry out and see if you are able to charge your iPhone. If this does not help, it is likely that your iPhone has suffered extensive damage to its battery or the electrical components.
9. Contact Apple
In case none of the above solutions work, it is likely that your iPhone is suffering from real damage to its electrical components, charging port or the battery on your iPhone needs to be replaced.
You can get your iPhone checked by Apple in case you still have an AppleCare plan. In case you do not have an AppleCare plan or SquareTrade Warranty for your iPhone, try to get an estimate for the cost of repairs to your device.
You can go ahead with repairs if the cost of repair is significantly lower than the cost of replacing your iPhone with a new or another used iPhone.