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Home » iTunes » How to Fix iTunes Error 54 in Windows 10

How to Fix iTunes Error 54 in Windows 10

By: Waseem Patwegar

If your computer is coming up with an error message reading “The iPhone cannot be synced. An unknown error occurred (-54)”, you will find below the steps to fix iTunes Sync Error 54 in Windows 10.

Fix iTunes Error 54 in Windows 10

iTunes Error 54 in Windows 10

As mentioned above, iTunes error message reading “The iPhone cannot be synced. An unknown error occurred (-54)” usually occurs while an iPhone, iPad or iPod is trying to sync with iTunes on a Windows 10 computer.

This error can occur due to the installation of iTunes becoming outdated or due to minor technical glitches on either iPhone or the Computer interfering with iTunes sync process.

Another reported reason for this error is due to a bug in Windows 10 operating system that tends to make the iTunes Folder ‘Read Only’ for some unknown reason.

1. Restart Computer & iPhone

Sometimes, the problem is due to stuck programs or processes and this can be fixed by restarting the devices. Hence, restart both iPhone and the computer and see if this helps in fixing the problem.

2. Update iPhone

Make sure that the latest version of iOS and iTunes is installed on your iPhone.

Go to Settings > General > Software Update.

Software Update Option on iPhone Settings Screen

On the next screen, tap on Download and Install (in case a software update is available).

3. Update iTunes on Computer

Open iTunes on your computer > click on Help and select Check for Updates option in the drop-down menu.

Check For iTunes Updates Option on Windows PC

After updating iTunes, reconnect iPhone to computer and it should now Sync with iTunes.

4. Uncheck Read Only Option for iTunes Folder

Follow the steps below to fix error code -54 on your Windows 10 computer (as it luckily did for us)

1. Click on the File Icon in the Taskbar to open File Explorer on your computer.

Open File Explorer

2. On the next screen, click on the Music Folder in side-menu. In the right-pane, right-click on iTunes Folder and select Properties in the menu that appears.

Open iTunes Folder Properties

3. On the Properties screen, uncheck the little box next to Read Only (in Attributes section).

Uncheck Read Only Attribute For iTunes Folder

4. Click on OK to save this setting on your computer

5. On the next pop-up, select Apply the change to this folder, subfolders and files option and click on OK.

change-music-folder-attributes

In most cases, this should the problem and you should be able to Sync iPhone to iTunes, without encountering any error messages.

If this does not fix the problem, make sure that you have full control of iTunes folder by following the steps below.

1. Open File Explorer > select the Music tab in left-pane. In the right-pane, right-click on iTunes Folder and select Properties option in the menu that appears.

iTunes Folder Properties

2. On iTunes Properties screen, select the Security Tab > click on Edit and provide Full Control, to your User Account.

3. Click on Apply and OK to save this setting on your computer.

Note: You may need to log in with an Admin Account in order to take full control of iTunes Folder.

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