The “Err_Empty_Response” error usually occurs while users are trying to access or login to certain websites using Google Chrome browser on a Windows 11/10 computer.
In general, users have reported seeing the following types of messages with Err-Empty_Response error in Google Chrome.
- Err_Empty_Response – No Data Received
- Err_Empty_Response – This page isn’t loading
- Err_Empty_Response – the website didn’t send any data, and might be down
- Err_Empty_Response – unable to load the webpage because the server sent no data
- Err_Empty_Response – This page isn’t working
Err_Empty_Response in Google Chrome
If the Google Chrome browser on your computer is coming up with Err_Empty_Response error, you should be able to fix the problem using the following steps.
1. Check URL Address
The simplest reason for “Err-Empty_Response” error in Google Chrome is due to the Name or URL address of the website being incorrectly typed by the user.
Hence, make sure that the Name or URL Address of the website that you are trying to access is correct.
2. Clear Browser Cache
Another common reason for browser errors is due to the browser cache becoming outdated or corrupted.
1. Open Google Chrome > click on 3-dots menu icon > select Delete Browsing Data option in the drop-down menu.
2. On the next screen, select All Time as the ‘Time Range’ > check Browsing History, Cookies and other site data, Cached images and files options and click on Clear Data button.
After clearing the browsing cache, check to see if you are able to connect to internet.
3. Reset Network Settings
The problem could be due to changes in network settings. Hence, follow the steps below to Reset Network Settings on your computer to Factory Default settings.
Windows 11: Go to Settings > Network & Internet > Advanced Network Settings > Network Reset > on the next screen, click on Reset Now.
Windows 10: Go to Settings > Network & Internet > scroll down in the right-pane and click on Network Reset. On the Network Reset screen, click on Reset Now button.
On the confirmation pop-up, select the Yes option to confirm.
After the computer restarts, you will have to rejoin Wi-Fi Network by entering your Wi-Fi Network Password.
4. Flush DNS & Renew IP Address
Follow the steps below to Flush DNS cache and Renew the IP Address for your computer.
1. Type CMD in the Search bar > right-click on Command Prompt in the search results and select Run as Administrator option.
2. On the Command prompt screen, type ipconfig /flushdns and press the Enter key on the keyboard of your computer.
Next, type the following commands one-by-one and press the Enter Key after each command.
- netsh int ip reset
- ipconfig /release
- ipconfig /renew
After running above commands, close the Command prompt window and Restart the computer.
5. Disable Chrome Extensions
Sometimes, the problem is due to certain browser extensions preventing Google Chrome from connecting to certain websites.
1. Open the Google Chrome browser on your computer.
2. Click on 3-dots menu icon > Hoover mouse over Extension > click on Manage Extensions.
3. On the next screen, you can disable extensions by moving the toggle to OFF position and delete extensions by clicking on the Remove option.
After disabling/removing the extensions, you should find Chrome browser starting without any problem on your computer.
6. Clear Temporary Folder
The problem might be due to presence of a damaged or corrupted file on your computer.
1. Right-click on the Start button and click on Run.
2. In the Run Command window, type %temp% and click on OK.
3. Select All Items in the Temp Folder and delete them (select all items > right-click and click on the Delete option).
Note: You may not be able to delete certain files that are in use (Skip those files and delete the remaining ones).
4. Restart the computer and see if you can now access the website on your computer.
7. Change DNS Server
The problem could be due to DNS servers of your Internet service provider always being busy or going through problems.
In such cases, you can consider switching to free public DNS servers as provided by Google, Cloudflare, OpenDNS and others.
The steps to change the DNS servers on a Windows computer can be found in this guide: How to Change DNS Server in Windows 11.