If your iPhone is coming up with “Cannot Connect to App Store” error, the problem could be due to Apple Services being temporarily down or due to Network connectivity issues on your iPhone.
Apart from this, the problem of iPhone not connecting to App Store can occur due to your Apple ID not being recognized by iCloud, the IP Address being blocked, change in Network settings and other reasons.
iPhone Not Connecting to App Store
If your iPhone is unable to connect to the App Store and coming up with “Cannot Connect to App Store” error, you should be able to fix the problem using the following steps.
1. Check Network Strength
As mentioned above, the reason for “Can’t Connect to App Store” error on your iPhone could be due to poor network strength at your current location.
Hence, check the network strength at your current location by taking a look at the Network Icon, located at top-left corner of the screen.
If the reception is poor, you can move to a different location where better network strength is available or wait for the reception to improve.
2. Allow App Store to Use Cellular Data
If you are trying to open App Store using Cellular Data, you need to make sure that Cellular Data access is enabled for the App Store on your iPhone.
1. Go to Settings > Cellular.
2. On the next screen, enable Cellular data for App Store by moving the toggle to ON position.
After this, you should be able to connect your iPhone to the App Store without generating “Can’t Connect to App Store” error message.
3. Check Status of Apple Services
The probem might be due to Apple servers being temporarily out of service due to problems or maintenance work. To confirm, visit Apple’s System Status page and take a look at App Store entry.
If there is a problem, you will see an error message next to App Store entry and the dot next to App Store will be Red and not Green.
You can also type App Store Down on Twitter Search and see if others iPhone users are reporting problems.
4. Shut Down iPhone & Restart
Sometimes, the problem is due to stuck app, program or process preventing your device from accessing the App Store.
1. Go to Settings > General > Shut Down > Power off iPhone by using the Slider.
2. Wait for 30 seconds > Restart your device by pressing the power button.
5. Disable VPN
If you are using a VPN service, disable the VPN service on your device and see if you can access the App Store.
1. Open Settings > scroll down and tap on VPN.
2. On the next screen, move the slider next to Status to OFF position.
After disabling VPN, try to access the App Store using regular Wi-Fi or Cellular Network.
6. Sign Out of Apple ID & Sign Back
As mentioned above, the problem could be due to your Apple ID not being recognized by the App Store.
1. Open Settings > tap on your Apple ID Name.
2. On the next screen, scroll down and tap on Sign Out.
3. After 30 seconds, Sign back into your Apple ID and see if you can now Sign-in to the App Store.
7. Check Date & Time Settings
1. Go to Settings > General > Date & Time.
2. On the next screen, make sure Set Automatically option is enabled and iPhone is showing the right Time and Time Zone..
8. Check Software Updates
Sometimes, the problem is due to Software update waiting to be installed on your iPhone.
1. Go to Settings > General > Software Update.
2. Wait for iPhone to check for updates > Follow the prompts to dowmload & Install updates (if available).
9. Reset Network Settings
If you are still unable to connect to the App Store, follow these steps Reset Network Settings on your iPhone to Factory Default settings.
1. Go to Settings > General > Transfer or Reset iPhone > Reset.
2. On the pop-up, select Reset Network Settings option.
3. Enter your Lock Screen Password > tap on Reset to start the Reset process.
After the Reset process is completed, connect iPhone to Wi-Fi Network and see if you are able to login to App Store.
10. Restart Modem/Router
If above steps did not help, switch off the Modem/Router – Use the ON/OFF button (if available) or unplug the power cable from wall socket.
After 60 seconds and switch ON the Power Supply to Modem/Router.
After this, wait for iPhone to connect to your Wi-Fi Network and try to connect to the App Store again.