• Skip to main content
  • Skip to primary sidebar

Techbout

Technology Simplified.

  • Windows
  • Mac
  • iOS
  • Android
  • Office
Home » iTunes » Fix: iPhone Cannot Connect to iTunes Error

Fix: iPhone Cannot Connect to iTunes Error

By: Waseem Patwegar

If your iPhone is not being recognized by the computer and coming up with “iPhone Can’t Connect to iTunes” error message, you can find below the steps to troubleshoot and fix this problem.

iPhone Cannot Connect to iTunes

iPhone Cannot Connect to iTunes

The problem of iPhone Not Connecting to iTunes on a Windows computer could be occurring due to various reasons, ranging from outdated Apple device driver, corrupted iTunes software to other possible reasons.

In general, most users have reported seeing “Cannot connect to iTunes” or “We could not complete your iTunes request” and similar error messages while connecting iPhone to Windows computer.

1. Restart Computer

Shutting down the computer helps in terminating stuck processes and programs, which might be preventing the computer from connecting iPhone to iTunes.

Disconnect iPhone from the computer Shut Down the computer. Allow the computer to completely Shut Down > Wait for 30 seconds and Restart the computer.

After the computer restarts, open iTunes > plug iPhone into the computer and see if it is still coming up with an error message.

2. Restart iPhone

Similarly, the problem could be due to stuck programs or corrupted cache file preventing the iPhone from connecting to iTunes.

Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the Slider to Power OFF iPhone.

Power OFF iPhone Using Slider

Wait for iPhone to completely shut down > Restart iPhone by pressing the Power button.

3. Trust Computer When prompted

When you first connected iPhone to computer, it must have come up with “Trust This Computer?” pop-up, prompting you to select either “Trust” or “Don’t Trust” option.

If you do not remember, Reconnect iPhone to computer > tap on the Trust option as it appears on the screen of your iPhone.

Trust Computer Option on iPhone

If you do not see the pop-up, it is likely that you had selected Don’t Trust option and this is preventing the iPhone from connecting to iTunes.

To fix this, remove iPhone from the computer > go to Settings > General > Transfer or Reset iPhone > Reset and select Reset Location and Privacy option in the pop-up.

Reset Location & Privacy Option on iPhone

After this, reconnect iPhone to computer and this time make sure you tap on the Trust option.

4. Inspect Lightning Cable

Inspect the Lightning cable for damage, try connecting the cable to another computer to make sure it is working. If another cable is available, try connecting iPhone to computer using this cable.

5. Update iPhone

Make sure your iPhone is using the latest version of iOS and Apps.

Go to Settings > General > Software Update.

Software Update Option on iPhone Settings Screen

On the software update screen, tap on Download and Install (in case a software update is available).

6. Update iTunes on Computer

Open iTunes on your Windows computer > click on Help > Check for Updates.

Check For iTunes Updates Option on Windows PC

7. Update Apple Mobile Device Driver

Right-click on the Start button and click on Device Manger. On Device Manager screen, expand Portable Devices entry, right-click on Apple iPhone and click on Update Driver option.

Update Apple iPhone Device Driver on Windows PC

On the next screen, select Search automatically for updated driver software option. After the Software is installed, open iTunes > reconnect iPhone to computer.

8. Update Apple Mobile USB Device Driver

Right-click on the Start button and click on Device Manger. On Device Manager screen, expand Universal Serial Bus Devices entry, right-click on Apple Mobile Device USB and click on Update Driver option.

Update Apple Mobile USB Device Driver on Windows PC

On the next screen, select Search automatically for updated driver software option. After the Software is installed, open iTunes > reconnect iPhone to computer.

9. Repair iTunes App

If iPhone is still not being detected by iTunes, the problem could also be due to iTunes Software on your computer being damaged or corrupted.

Go to Settings > Apps > Apps & Features and click on iTunes > Modify option in the right-pane.

Modify or Uninstall iTunes Option on Windows PC

On the next screen, select the Repair option and click on Next.

Repair iTunes on Windows PC

Wait for Windows to Reinstall iTunes on your computer. Once this is done, Restart the computer > Open iTunes and see if your iPhone is now available in iTunes.

Related
  • How to Stop iTunes Opening Automatically On Computer
  • How to Backup iPhone to Windows Computer Using iTunes

You May Also Like
    • Where Are WhatsApp Photos Stored on iPhone & Android
      Where Are WhatsApp Photos Stored on iPhone & Android
      • Save WhatsApp Status Video on iPhone
        How to Save WhatsApp Status Video on iPhone
        • Turn On the Flashlight On iPhone
          How to Open And Use The Flashlight On iPhone

Primary Sidebar

Twitter
Facebook



Popular Now

  • How to Reduce Cellular Data Usage on iPhone
  • How to Backup Registry in Windows 11/10
  • How to Check Computer Specs in Windows 10
  • How to Remove Bloatware From Windows 10 PC
  • How to Create Local Account in Windows 11



Gadget Guide

  • Mac vs PC Comparison: Should You Buy Mac or PC
  • Chromebook vs Windows Laptop
  • Kindle E-Reader Comparison | Which Kindle to Buy
  • iPad vs iPad Pro Comparison
  • Advantages of Chromebooks

About | Privacy Policy | Disclosure | Terms | Contact
© Copyright 2022 @Techbout.com · All Rights Reserved