• Skip to main content
  • Skip to primary sidebar

Techbout

Technology Simplified.

  • Windows
  • Mac
  • iOS
  • Android
  • Office
Home » iTunes » Fix: iTunes is Unable to Process Purchases at This Time Error

Fix: iTunes is Unable to Process Purchases at This Time Error

By: Waseem Patwegar

Sometimes, iTunes comes up with an error message reading “iTunes is Unable to Process Purchases at this time”, you will find below the steps to fix this error.

iTunes is Unable to Process Purchases at This Time Error

iTunes is Unable to Process Purchases at This Time

The problem of iTunes being unable to process purchases could be due to various reasons like Minor technical glitches, problem with Apple Servers, Apple ID not being recognized and others reasons.

You should be able to fix this error using any of the following troubleshooting steps.

1. Check Status of iTunes

The first step would be make sure that the problem is not due to Apple’s iTunes service being offline. To confirm, visit Apple’s System Status page and take a look at iTunes Store entry.

iTunes Service Status

If there is a problem, you will see an error message next to iTunes Store entry and the dot next to iTunes will be Red and not Green.

You can also search on Twitter by typing the keyword iTunes or iTunes down and see if users are reporting problems.

2. Shut Down iPhone & Restart

Sometimes, the problem is due to minor technical glitches on your device, caused by stuck programs, process or other reasons.

Shut Down iPhone by going to Settings > General > Shut Down.

Shut Down iPhone

Allow iPhone to completely Power OFF > Wait for 30 seconds and Restart iPhone by pressing the Power Button.

3. Check Your Balance

If you are still getting this error, make sure that you have enough balance to make the purchase.

Open App Store > Tap on your Photo/Profile Icon > If prompted, Sign-in using your Apple ID and Passcode.

Sign In to App Store

After you are signed-in, tap on the profile icon again and you will see the balance remaining in your Account below your Name.

4. Sign Out of Apple ID & Sign Back

As mentioned above, the problem could be due to your Apple ID not being recognized by iTunes.

Open Settings > tap on your Apple ID > scroll down and tap on Sign Out.

Sign Out of Apple ID

After 30 seconds, Sign back into your Apple ID and see if you can now Sign-in to the App Store.

5. Disable VPN

If you are using VPN, disable the VPN service on your iPhone and try to Sign-in to iCloud.

Go to Settings > VPN > move the toggle next to Status to OFF position.

Disable VPN on iPhone

After disabling VPN, you should be able to Sign-in to your Apple ID and App Store.

6. Update iPhone

Make sure that the latest version of iOS and iTunes is installed on your iPhone

Go to Settings > General > Software Update.

Software Update Option on iPhone Settings Screen

On the next screen, tap on Download and Install (in case a software update is available).

7. Update iTunes

If you are using a Mac or Windows PC, make sure the latest version of iTunes is installed on your computer.

If you are on Mac, click on Apple Logo > About This Mac > Software Update.

About This Mac Option on Mac

On Windows computer, open iTunes > click on Help > Check for Updates.

Check For iTunes Updates Option on Windows PC

Related
  • Difference Between iCloud and iTunes Backup of iPhone
  • How to Backup iPhone to Windows Computer Using iTunes

You May Also Like
    • What Happens When You Block Phone Number On iPhone
      What Happens When You Block Phone Number On iPhone
      • Factory Reset iPhone
        How to Factory Reset iPhone or iPad
        • Hard Reset iPhone
          How to Hard Reset iPhone (All Models)

Primary Sidebar

Twitter
Facebook



Popular Now

  • How to Reduce Cellular Data Usage on iPhone
  • How to Backup Registry in Windows 11/10
  • How to Check Computer Specs in Windows 10
  • How to Remove Bloatware From Windows 10 PC
  • How to Create Local Account in Windows 11



Gadget Guide

  • Mac vs PC Comparison: Should You Buy Mac or PC
  • Chromebook vs Windows Laptop
  • Kindle E-Reader Comparison | Which Kindle to Buy
  • iPad vs iPad Pro Comparison
  • Advantages of Chromebooks

About | Privacy Policy | Disclosure | Terms | Contact
© Copyright 2022 @Techbout.com · All Rights Reserved