If Voice Navigation feature in Apple Maps is not working, you can find below the steps to fix the problem of Voice Not Working in Apple Maps on iPhone.
Apple Maps Voice Navigation Not Working on iPhone
A common reason for Apple Maps Voice Navigation not working is due to sound not being enabled or accidentally disabled in the Maps App on iPhone.
Apart from this, the problem could be due to spoken directions audio being interrupted by music or podcast playing on iPhone and other reasons.
If the spoken navigation audio in Apple Maps appears to be interrupted or delayed, the problem could be due to the cellular network being interrupted by Bluetooth or other network connectivity issues.
1. Unmute Maps App
As mentioned above, the problem could simply be due to Apple Maps being Muted on your iPhone.
Open Maps App, tap on the Speaker Icon located at top-right corner and select the Unmute option.
Once, Apple Maps is Unmuted you should be able to hear turn-by-turn voice navigation.
2. Check Volume Level
You won’t be able to hear voice navigation, if the volume level on your iPhone is muted or set to a very low level. Hence, press the Voume up button and make sure that volume is set to a good enough level.
If you are driving and using Speaker System of the Car, use the volume button of the speaker system to increase the volume to a desired level.
3. Restart iPhone
Sometimes, stuck apps and processes can interferring with proper functioning of Apps.
Go to Settings > General > scroll down to bottom and tap on Shut Down. On the next screen, use the Slider to Power OFF iPhone
Allow iPhone to completely shut-down > Wait for 30 seconds and Restart iPhone by pressing the Power button.
4. Prevent Audio from Interrupting Spoken Directions
iPhone provides the option to prevent Voice Navigation Audio being interrupted by other types of media playing on your device.
Go to Settings > Maps > Spoken Directions > On the next screen, enable the 3 options.
After this, you should find Voice Navigation working without interruption in Apple Maps, even while you are listening to a podcast or an Audio Book.
4. Allow Apple Maps to Access Cellular Data
Unlike Google Maps, Apple Maps does not support offline navigation. Hence, make sure that Maps App is able to access Cellular Data on your iPhone.
Go to Settings > Cellular > scroll down and move the toggle next to Maps to ON position.
Tip: Consider using Offline Google Maps, if you are on a limited cellular data plan.
5. Allow Maps to Access Location Services
Go to Settings > Privacy & Security > Location Services > Maps > On the next screen, select While Using the App or While Using the App or Widgets option.
Related: How to Protect Your Privacy on iPhone
6. Enable Background App Refresh for Maps
Go to Settings > General > Background App Refresh > move the toggle next to Maps to ON position.
Note: Enabling Background App Refresh leads to increased cellular data usage.
7. Check If iPhone is Stuck in Headphone Mode
Operate the Volume Up and Volume Down buttons on your iPhone and watch the Volume indicator, as it appears on the screen of your iPhone.
If you see ‘Headphone Icon’ on the Volume indicator, your iPhone is stuck in Headphone Mode. You should be able to get your iPhone out of Headphone Mode by using steps provided in the link.
8. Switch OFF Bluetooth
Sometimes, the problem is due to cellular network on iPhone being interrupted by Bluetooth.
Go to Settings > Bluetooth > turn OFF Bluetooth by moving the toggle to OFF position.
After disabling Bluetooth, see if the problem of No Sound in Google Maps is fixed.
9. Uninstall & Reinstall Apple Maps
If above methods did not help, the problem could be due to installation of Maps on your device being damaged or corrupted.
Long press (Tap and Hold) on Maps App and select Remove App option.
On the confirmation pop-up, select Delete App option to confirm.
After uninstalling Apple Maps, restart iPhone > Open App Store and Reinstall Maps App on your device.