The problem of Google Chrome not connecting to internet on your computer might be occurring due to network connectivity issues, incompatible browser extensions and various other reasons.
Hence, we are providing below multiple troubleshooting steps that have been successfully used by us and others to fix the problem of Google Chrome not connecting to internet.
Fix Google Chrome Not Connecting to Internet
When you open the Chrome browser on your computer, it should instantly connect to internet. If this is not happening, you should be able to fix the problem using the following troubleshooting steps.
1. Check Network Connectivity
First, make sure that the problem is not related to network connectivity issues on your device or due to poor network connectivity in the area that you live in.
If you are able to access the internet on another device, the problem could simply be due to a stuck app or process causing network connectivity issues on your device.
1. Use the Power button to shut down the computer.
2. After the computer is completely powered off > wait for 30 seconds and restart the computer by pressing the power button.
After this, open the Chrome browser on your computer and see if you can access the internet.
2. Clear Browser Cache & History
Corrupted cookie files and cached error pages can prevent the browser from connecting to the internet.
1. Open Google Chrome > click on 3-dots menu icon > select Delete Browsing Data option in the drop-down menu.
2. On the next screen, select All Time as the “Time Range” > make sure Browsing History, Cookies and Cached Images are checked and click on Clear Data button.
After clearing the cache and browsing history, try to access the same webpage again and see if you are still getting this error.
3. Disable Browser Extensions
Incompatible browser extensions can interfere with proper functioning of Chrome browser and prevent it from connecting to internet.
1. Open the Google Chrome browser on your computer.
2. Click on 3-dots menu icon > Hoover mouse over Extension > click on Manage Extensions.
3. On the next screen, disable Extensions by moving the toggle to OFF position.
Note: If an extension is unnecessary, click on Remove to uninstall the extension.
4. Restart the Chrome browser on your computer and see if you can access any website on the internet.
4. Flush DNS Cache
The problem might be due to the DNS cache on your computer becoming damaged or corrupted.
1. Type CMD in the Search bar > right-click on Command Prompt and click on Run as administrator option.
2. On the Command Prompt Window, type ipconfig /flushdns and press the Enter key on the keyboard of your computer.
Close the Command prompt window and see of Chrome can connect to internet.
5. Reset Flags
This can help, if you have been trying the experimental features in Google Chrome.
1. Open the Chrome browser on your computer.
2. Type chrome://flags in the address bar.
3. On Chrome Experiments screen, click on Reset All option, located at top-right corner of the screen.
6. Temporarily Disable Antivirus Software
It is not uncommon to find third party Antivirus software programs temporarily blocking the browser from connecting to internet due to certain perceived threat or other reasons.
Hence, temporarily disable the Antivirus Software installed on your computer and see if you can access the Internet on your device.
7. Disable Proxy Servers
Sometimes, the problem is due to the computer being set to connect to internet using proxy servers.
1. Right-click on the Start button and click on Run.
2. In the Run Command window, type inetcpl.cpl and click on OK.
3. On Internet Properties screen, select Connections tab and click on LAN Settings button.
4. On the next screen, uncheck Use Proxy Server option in and make sure Automatically detect settings option is selected.
5. Click on OK to save this setting on your computer.
8. Reset Chrome Browser to Default Settings
Reset Chrome Browser to its default settings and see if this helps in fixing the problem.
1. Open Google Chrome > click on 3-dots icon and select Settings in the drop-down menu.
2. On the Settings screen, select Reset Settings in the left-pane. In the right-pane, click on Restore Settings to their original defaults option.
3. On the pop-up, click on Reset Settings button to confirm.
After Chrome Browser is Reset, try to access any webpage and see if you are able to access the internet.
9. Reinstall Google Chrome
If above methods did not help, the only remaining option is to delete and Reinstall Google Chrome browser on your computer.