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Home » How to Fix “This app can’t open” Error in Windows 10

How to Fix “This app can’t open” Error in Windows 10

By: Waseem Patwegar

Here is how you can fix “This app can’t open” error in Windows 10 that sometimes appears while you are trying to open Windows store Apps on your computer.

This app can’t open Error in Windows 10

“This App Can’t open” Error in Windows 10

As mentioned above, sometimes Apps installed from the Windows store may not open at all and display an error message reading “This app can’t open (App Name) while user account control is turned off.”

Other variation of this error message that you may come across may read as follows.

  • “This app can’t be activated when UAC is disabled”
  • “This App (Name) can’t be opened using the Built-in Administrator account”
  • “A Problem with Windows is preventing Microsoft from opening App (Name)”

You should be able to fix this problem using any of the following methods.

1. Restart Computer

If the error Message reads “A Problem with Windows is Preventing Microsoft from Opening the App”, simply restart your computer and see if the problem goes away.

If the problem is due to a minor software glitch or stuck program, restarting the computer can often fix such errors.

2. Use Windows Troubleshooter

The easiest way to fix “This App Can’t open” error in Windows 10 is to make use of the in-built troubleshooter on your computer.

1. Go to Settings > Update & Security > select Troubleshoot in the left-pane. In the right-pane, scroll down and click on Additional Troubleshooters link.

Open Additional Troubleshooters in Windows

2. On the next screen, select Windows Store Apps and click on Run the Troubleshooter.

Run Windows Store App Troubleshooter

3. Follow the on-screen instructions as the Troubleshooter tries to find and fix problems on your computer.

3. Reset the App

Windows makes it really easy to Reset Apps, if they are causing problems on your device.

1. Go to Settings > Apps > click on Apps & Features in the left Pane. In the right-pane, select the App that is causing problems and click on Advanced options.

Open Advanced Options For App in Windows 10

2. On the next screen, scroll down and click on the Reset button.

Reset App in Windows 10

Windows will reinstall the App and revert it back to its default settings.

4. Enable UAC

Follow the steps below, if the problem on your computer is due to UAC not being enabled and the error message reads “This app can’t be activated when UAC is disabled.”

1. Open Control Panel and click on System and Security.

System and Security Option in Windows Control Panel

2. Next, click on Security and Maintenance > Change User Account Control settings.

Change User Account Control settings Option in Windows

3. On the next screen, move the slider to any of the top 3 selections.

Choose When to be Notified About Changes to Computer

4. Click on OK to save this setting and Restart your computer to Apply this change.

5. Reset Windows Store Cache

1. Right-click on the Start button and click on Run > Type wsreset.exe in Run Command Window and click on OK.

Reset Windows Store Cache Using Run Command Window

2. Wait for the command to be executed > Restart your computer and see if the problem is now fixed.

6. Re-Register Windows Store

If none of the above methods are helping, you can try to Reset Windows Store Apps and see if this fixes the problem.

1. Type Command Prompt in the search bar > righ-click on Command Prompt App in the search results and select Run As Admin option.

Open Command Prompt As Admin

2. In the Command Prompt Window type the following command and press the Enter key.

Get-AppXPackage – AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

3. Wait for the command to be executed.

This command will Reinstall all the native windows Apps on your computer, including the App that was generating “This App Can’t open” Error Message on your computer.

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