If your iPhone is coming up with “Face ID has been disabled” error message, you can find below the steps to fix the problem of Face ID Not working on iPhone.
Face ID Has Been Disabled on iPhone
iPhone provides the option to prevent your device from being accessed by others by using Passcode, Touch ID & Face ID.
In addition to protecting your device from unauthorized access, Face ID can also be used to protect App Store Account, Apple Pay and third-party Apps like WhatsApp.
If Face ID gets disabled on iPhone, you won’t be able to unlock your device using Face ID and use Face ID to make purchases on the App Store and make online purchases using Apple Pay.
Unless your device has suffered from water damage or physical damage to any of its hardware components due to fall, the problem of Face ID not working on iPhone is mostly software related and it can be fixed.
1. Check Front Camera
Make sure that the front facing camera on your iPhone is not being blocked, obstructed or covered by the Phone Case or Cover that you are using to protect your device.
If you have recently applied or changed the screen protector, make sure that it is not obstructing the sensors. Also, make sure that the camera is not being blocked in any way by dust or grime.
2. Restart iPhone
The problem could simply be due to a stuck program or process interfering with proper functioning of Face ID.
Go to Settings > General > Shut Down > use the Slider to Power OFF iPhone.
Allow iPhone to completely Shut Down > Wait for 30 seconds > Restart iPhone and see if the Face ID is now working on your iPhone.
3. Switch Face ID OFF/ON
Go to Settings > Face ID & Passcode > Use Face ID > move the toggle next to iPhone Unlock to OFF position.
Wait for 30 seconds and Enable Face ID back on your device by moving iPhone Unlock toggle to ON position.
4. Reset Face ID on iPhone
Sometimes, the problem is due to Face ID settings or Face ID data stored on your device becoming corrupted or damaged.
Go to Settings > Face ID & Password > scroll down and tap on Reset Face ID.
After this, follow the on-screen instructions to register your face again.
6. Update iPhone
Sometimes, the problem is due to bugs in Apps or the operating system, for which Apple and the developers release updates.
Hence, make sure that your iPhone is up to date with the updates by going to Settings > General > Software Update.
On the next screen, tap on Install (if an Update is available).
7. Reset All Settings
Note down your WiFi Network Password and follow the steps below to Reset All Settings on your device.
Go to Settings > General > Transfer or Reset iPhone > Reset and select Reset All Settings option.
After iPhone restarts, join WiFi Network by entering your WiFi Network Password.
8. Perform DFU Mode Restore
If above methods did not help, you can try DFU Mode Restore, which erases everything from your device, including the corrupted software or firmare causing the problem on your device.
After erasing iPhone, DFU Mode installs the latest versions of iOS and the required firmware on your device.
