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Fix: iPhone Disconnects from Wi-Fi When Locked

By: Sam Patwegar | June 4, 2024

If iPhone Disconnects from Wi-Fi whenever it is locked or goes in sleep mode, you will have a hard time making calls and browsing on the internet using Wi-Fi Network.

This problem could be occurring due to the Wi-Fi Assist feature being enabled on your iPhone, corrupted network settings and other reasons.

iPhone Disconnects from Wi-Fi When Locked

Depending on the reason, you should be able to fix the problem of iPhone disconnecting from Wi-Fi using any of the following methods.

1. Turn OFF Wi-Fi Assist

The problem could be due to the Wi-Fi Assist feature on your iPhone switching your device to cellular network.

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1. Open Settings > tap on Cellular.

2. On the next screen, scroll down and move the toggle next to Wi-Fi Assist to OFF position.

Disable Wi-Fi Assist on iPhone

After disabling Wi-Fi assist, reconnect your device to Wi-Fi network and see if Wi-Fi is now working properly on your iPhone.

2. Set iPhone to Automatically Join Known Networks

The chances of iPhone disconnecting from Wi-Fi are greater, if your device is not set to automatically join known Wi-Fi networks.

1. Go to Settings > Wi-Fi > scroll down and tap on Network Selection.

2. On the next screen, select the Ask option.

Ask to Join Networks Option on iPhone

This will allow iPhone to automatically join known Wi-Fi networks.

3. Disable Wi-Fi Networking Service

Some users have reported fixing this issue by disabling Wi-Fi Networking service.

1. Go to Settings > Privacy & Security > tap on Location Services.

2. On the next screen, scroll down to bottom and tap on System Services.

System Services Settings Option on iPhone

3. On the System Services screen, move the toggle next to Networking & Wireless entry to OFF position.

Disable Networking & Wireless Option on iPhone

4. Forget Wi-Fi Network and Rejoin

Forgetting Wi-Fi network and re-joining the network is known to help in fixing Wi-Fi connectivity issues.

1. Go to Settings > Wi-Fi > select your Wi-Fi network.

2. On the next screen, select Forget This Network option.

Forget WiFi Network Option on iPhone

3. On the confirmation pop-up, tap on the Forget option to confirm.

4. Wait for 30 seconds > select your Wi-Fi Network > join Wi-Fi Network by entering your Wi-Fi password.

5. Reset Network Settings

If above methods did not help, you can go for a Network Settings Reset and see if this helps in fixing the problem.

1. Go to Settings > General > Transfer or Reset iPhone > Reset.

Reset Settings Option on iPhone

2. On the pop-up, select Reset Network Settings option.

Reset Network Settings Option on iPhone

3. Enter your Lock Screen Password (if prompted) > On the confirmation pop-up, select the Reset option to confirm.

4. Patiently Wait for the Reset process to be completed.

After the Reset process is completed, you will be asked to rejoin Wi-Fi network by entering your Wi-Fi network password.

Sam Patwegar

Brings practical experience in technical writing from an engineering background to produce fluff-free, easy-to-follow and well tested troubleshooting guides and informative tech-related articles on this website.

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