The problem of iPhone Not Receiving Texts from Android Phone users is a commonly reported issue. You can find below the steps to fix this issue.
iPhone Not Receiving Texts from Android
A common reason for iPhone Not receiving Texts from Android is due to a problem with the service providers network, in which case iPhone continues to receive iMessages, but it cannot receive Text Messages from Android.
This happens, because iMessages from Apple Device can be delivered using both WiFi and Cellular networks, while Text Messages from Android can only be delivered using the carriers cellular network.
Apart from this, the problem of iPhone Not Receiving Text Messages from Android can also be caused due to MMS Messaging not being enabled, Senders Phone Number being blocked and other reasons.
1. Enable MMS & Group Messaging
The first step is to make sure that MMS (Multi Messaging Service) is enabled on your device.
Go to Settings > Messages > On the next screen, make sure MMS Messaging and Group Messaging is enabled.
After this your iPhone should be able to recieve messages in both SMS & MMS messaging format.
2. Check Blocked Numbers
As mentioned above, the problem could be due to the sender’s phone number being accidentally blocked on your iPhone.
Go to Settings > Messages > Blocked Contacts > On the next screen, see if the Senders Phone Number is listed.
If it is listed, swipe left on the Phone Number and tap on the Unblock option.
3. Check Send/Receive Settings
A common reason for many messaging problems on iPhone is due to incorrect Send/Receive settings.
Go to Settings > Messages > scroll down and tap on Send & Receive. On the next screen, make sure your Phone Number is listed under “You Can Be Reached By” section.
Tip: Apple ID Email address can be used to send/receive iMessages from Apple Device Users.
4. Install Updates
Sometimes, the problem is due to an iOS or Carrier update waiting to be installed on your device.
Go to Settings > General > Software Update.
On the next screen, tap on Download & Install (if an Update is available).
5. Refresh Cellular Network
A quick way to reset wireless antennas on iPhone is to Enable and then Disable Airplane Mode .
Open Settings and move the slider next to Airplane Mode to ON position.
After 15 seconds, disable Airplane Mode by moving the toggle to OFF position.
Now, try to use the Safari browser on your iPhone and see if you are able to browse normally.
6. Reset Network Settings
Before going ahead with this step, make sure that you note down your WiFi Network Password, as you will be required to rejoin WiFi Network by entering WiFi Network Password.
Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset Network Settings option.
On the confirmation pop-up, tap on Reset Network Settings to confirm.
After Network Settings Reset, you will have to connect back to your WiFi Network by entering your WiFi Network Password.
7. Disable RCS on Android Phone
You can request your Contact to disable RCS on his/her Android Phone and see if this helps in fixing the problem.
Ask your Contact to open Messages App > tap on Profile Icon and select Settings in the drop-down menu.
From the settings screen, go to General > Chat Features and move the toggle next to Chat Features to OFF position.
