You should be able to fix the problem of Microsoft Office Desktop App or Microsoft Office 365 getting stuck on “Getting Things Ready” screen by using any of the methods as provided below in this guide.
Microsoft Office Stuck on Getting Things Ready
The problem of Microsoft office getting stuck on “We are Getting things ready” screen is usually due to a previous installation of Office not being properly installed on the computer.
The same problem can occur if the current installation files get damaged or corrupted during the installation process.
1. Repair Microsoft Office
The first step would be to see if you can Repair the faulty installation of Microsoft Office on your computer by using the built-in Repair option.
Go to Settings > Apps > select Microsoft Office in the right-pane and click on Advanced Options link.
On the next screen, click on the Repair option and allow Windows to fix and repair the faulty installation of Microsoft Office on your computer.
2. Run Microsoft Installer as Admin
Right-click on the downloaded Office Installer.exe file and click on Run as Administrator option in the contextual menu.
Running Microsoft office Installer with Admin Privileges has helped many users fixed the problem.
3. Run Microsoft Office Installer in Compatibility Mode
Another solution that might work on your computer is to run Microsoft Office installer in compatibility mode for Windows 8 (If you are using Windows 10).
Right-click on the downloaded OfficeSetup.exe file and click on Properties.
On Properties screen, select the Compatibility tab > check the box next to Run this program in compatibility mode for option, select Windows 8 from the drop-down menu and click on Run Compatibility troubleshooter.
After this, right-click on OfficeSetup.exe and select Run as administrator option in the contextual menu.
4. Uninstall Previous Office Installations
As mentioned above, the problem might be due to previous Installation of Microsoft Office interfering with the current Installation.
Go to Settings > Apps > select Microsoft Office in the right-pane and click on Uninstall.
On the confirmation pop-up, click on Uninstall to confirm.
If you cannot find the Uninstall option in Settings, open Control Panel > navigate to Programs > Programs and features > right-click on Microsoft Office and click on Uninstall.
After this, restart your computer and try to Install the New version of Microsoft Office.