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Fix: Microsoft Photos App Not Working In Windows 11/10

By: Sam Patwegar | December 17, 2023

In general, the Microsoft Photos App is known to work without any problems. However, it can sometimes stop working and is also known to disappear from the computer.

If the Photos App is missing, it is most likely that you have accidentally deleted the app from your computer. This issue can be easily fixed by reinstalling the App from Windows Store.

Microsoft Photos App Missing or Not Working

If the Microsoft Photos App is not working on your Windows 11/10 computer, you should be able to fix the problem using the following steps.

1. Restart the Computer

The problem could simply be due to a stuck app or process preventing the Photos App from working properly. This can be fixed by restarting the computer.

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Shut-down the computer > After 60 seconds, restart the computer and see if you are able to use the Photos App.

2. Use Windows Store App Troubleshooter

If Photos App is not working, you can try the built-in Windows troubleshooter to help you fix the problem.

1. Open Settings > go to System > Troubleshoot > click on Other troubleshooters.

Other Troubleshootesrs Tab in Windows

2. On the next screen, scroll down and click on the Run button located next to Windows Store Apps.

Run Windows Store Apps Troubleshooter

3. Allow the troubleshooter to find and fix problems with the Photos App.

4. Repair or Reset Photos App

Windows operating system provides the option to Repair and Reset te Photos App, if it is not working properly.

1. Go to Settings > Apps > Apps & Features.

2. Click on 3-dots Icon located next to Microsoft Photos and select Advanced options.

Open Microsoft Photos App Advanced Options

3. On the next screen, select the Repair option.

Repair Microsoft Photos App

After this, check if Microsoft Photos is working properly on your computer. If it is not working, try the Reset option.

5. Re-register the Photos App

1. Type PowerShell in the search bar, right-click on Windows PowerShell app and select Run as an administrator option.

Open PowerShell As Admin

2. In the PowerShell window, type the following command and press the Enter key:

Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

After the command is executed, restart the computer and you should find the Photos App working properly.

Sam Patwegar

10+ years experience in writing fluff-free troubleshooting guides with just the right and required amount of related information. Equally capable of In-depth technical writing.

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