The problem of Safari browser getting stuck, freezing, hanging, crashing or becoming totally unresponsive on iPhone has been reported by users.
This issue can be caused by a variety of reasons, ranging from Safari browser Cache being clogged up with outdated files, temporary glitches in iCloud to certain Safari features not functioning properly on your iPhone.
Stuck Safari Browser on iPhone or iPad
The problem of Safari browser getting on iPhone could be due to a stuck processes preventing the Safari browser from working properly on your iPhone.
Hence, make sure that you power-off your device by going to Settings > General > Shut Down. Wait for 30 seconds and restart your device by pressing the Power button.
If the Safari browser is still not functioning properly, you should be able to fix the problem using other troubleshooting steps as provided below.
1. Enable/Disable Airplane Mode
Enabling/Disabling Airplane Mode resets the wireless antennas on your device and helps in fixing network connectivity problems.
1. Open Settings > Enable Airplane Mode by moving the slider to ON position.
2. After 30 seconds, disable Airplane Mode by moving the slider to OFF position.
After this, try to use Safari browser and see if you are able to browse normally.
2. Clear Safari History & Website Data
The most common reason for stuck Safari browser on iPhone is due to the Safari cache being clogged up with outdates files.
1. Open Settings > scroll down and tap on Safari.
2. On the next screen,scroll down to “Privacy and Security” section and tap on Clear History and Website Data option.
3. On the confirmation pop-up, select Clear History and Data option to confirm.
Once Safari Cache is cleared, you should be able to browse normally using the Safari browser on your iPhone.
4. Update Safari Browser
Apple Updates Safari browser along with its regular iOS updates. Hence, make sure that you are using the latest version of iOS on your device.
1. Go to Settings > General > Software Update.
2. On the next screen, tap on Download and Install (If an update is available).
Patiently wait for the update to be download to your device. Once the download is complete, install the update by tapping on Install Now option.
5. Disable Safari Suggestions
Disabling Safari & Search engine suggestions can help in improving the performance of the Safari browser on your iPhone.
1. Go to Settings > Safari.
2. On the next screen, disable Safari Suggestions and Search Engine Suggestions by moving the slider to OFF position.
After this, try to see use the Safari browser on your iPhone.
6. Disable Autofill
The problem might be due to Safari Autofill data stored in the browser being corrupted.
1. Go to Settings > Safari > Autofill.
2. On the next screen, move the slider next to Use Contact Info and Credit Cards to OFF position.
7. Disable iCloud Safari Syncing
Disabling iCloud access to the Safari browser on your iPhone and see if this helps in improving its performance.
1. Open Settings > tap on your Apple ID Name.
2. From the Apple ID screen, go to iCloud > Show All > move the slider next to Safari to OFF position.
Now, open Safari browser and you should be able to browser normally.