If Apple ID is greyed out on iPhone, you won’t be able to sign-in to iPhone and use Apple services and other features that require you to be signed-in to your device.
Why is Apple ID Greyed Out on iPhone?
A common reason for Apple ID being greyed out on iPhone is due to password/account changes and other password protected activities being restricted.
Apart from this, Apple ID can become greyed out due to repeated incorrect password attempts, problem with Apple’s iCloud related services and other reasons.
1. Shut Down iPhone & Restart
The problem may simply be due to a stuck app or process and this can be fixed by restarting your device.
Go to Settings > General > Shut Down. On the next screen, use the Slider to power OFF iPhone.
Allow iPhone to completely power OFF > Wait for 30 seconds and restart iPhone by pressing the Power Button.
2. Disable Passcode & Account Restrictions
You may have placed Apple ID accidentally or as a protective measure to prevent children from accidentally deleting apps from your device.
Go to Settings > Screen Time > Content & Privacy Restrictions > Account Changes > on the next screen, select the Allow option.
After this, tap Back to content & privacy restrictions screen > tap on Password changes and select the Allow option.
3. Disable Content & Privacy Restrictions
Go to Settings > Screen Time > Content Privacy & Restrictions > move the toggle next to Content & Privacy Restrictions to OFF position.
This will disable all types of content & privacy restrictions on your device.
4. Family Sharing Settings
If your Apple ID is included in family sharing, only the parent account will be allowed to access Apple ID. The only fix in this case is to remove your Apple ID from family sharing.
5. Disable VPN
If you are using VPN, disable the VPN service on your device and try to login to iPhone.
Go to Settings > VPN > move the toggle next to Status to OFF position.
After disabling VPN, you should be able to sign-in to your Apple ID and app store.
6. Reset Network Settings
Note down your WiFi Network Password and follow the steps below to reset network settings on your device to original factory default settings.
Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset Network Settings option.
When prompted, enter your Lock Screen Password > On the confirmation pop-up, tap on Reset Network Settings to confirm.
After iPhone restarts, go to Settings > WiFi > select your WiFi Network > enter the Password to join your WiFi network.