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USB Ports Not Working in Windows 11: How to Fix?

By: Waseem Patwegar

If the USB Ports on your computer are not working, you can find below the steps to troubleshoot and fix the problem of USB Ports not working in Windows 11.

USB Ports Not Working in Windows 11

USB Ports Not Working in Windows 11

The problem of USB ports not working on a Windows 11 computer could be due to various reasons, ranging from outdated or corrupted drivers to Power Supply to USB Ports being switched OFF and other reasons.

Before going ahead with troubleshooting steps, plug another USB device into the same USB Port to confirm that the problem is with the USB Port and not with the USB device itself.

1. Power Off Computer and Start Again

The problem could be due to a glitch preventing the USB Port/Device from functioning properly. In most cases, such problems can be fixed by restarting the computer.

Switch OFF the computer > Make sure you wait for 30 seconds and Restart the computer.

2. Reinstall Faulty Device Drivers

Right-click on the Start button and click on Device Manager.

Open Device Manager

On Device Manager screen, expand Universal Serial Bus Controllers entry, right-click on the USB Controllers with an exclamation mark and select the Uninstall option.

Faulty USB Controllers on Device Manager Screen

Repeat the above steps for other USB Controllers with exclamation marks and Restart the computer.

Once the computer restarts, Windows 11 should automatically load the right drivers for USB Ports on your computer.

3. Disable Fast Startup

The Fast Startup feature in Windows 11 can sometimes lead to USB Device drivers not being properly loaded or skipped during the startup process.

Open Control Panel > On Control Panel screen, switch to Large or Small Icons view and click on Power Options.

Power Options Tab in Control Panel

On Power Options screen, click on Choose What the Power Buttons Do.

Choose What the Power Buttons Do Option in Control Panel

On the next screen, scroll down to “Shutdown Settings” and uncheck Turn on fast startup option.

Disable Fast Startup Option in Windows

Click on Save Changes to save and implement this change on your computer.

4. Change Power Management Settings

Windows 11 has a default tendency to switch OFF power supply to unused USB ports and this can sometimes lead to the problem of USB Ports not working.

Right-Click on the Start button and select Device Manager in the menu that appears. On Device Manager Screen, right-click on USB Root Hub and click on Properties.

Open USB Root HUB Properties Using Device Manager

On the next screen, switch to Power Management tab and uncheck Allow the computer to turn off this device to save power option and click on OK.

Prevent Computer From Turning OFF USB Root Hub

Note: Repeat the above steps for all USB Root Hub entries.

5. Check for Updates

The problem could be due to a Windows update being downloaded or waiting to be installed on the computer.

Go to Settings > click on Windows Update in the left-pane. In the right-pane, click on Check for Updates button.

Check For Updates Option in Windows

Allow Windows to check for updates and follow the instructions to download and Install Updates (If available).

6. Disable USB Selective Suspend Setting

In case all the USB Ports are not working on your computer, you can disable Selective Suspend Power Setting for all the USB Ports on your computer.

Open Control Panel > On Control Panel screen, switch to Large or Small Icons view and click on Power Options.

Power Options Tab in Control Panel

On Power Options screen, click on Change Plan Settings link located next to the current Power Plan.

Change Power Plan Settings Options in Windows Control Panel

On the next screen, select Change Advanced Power Settings link.

Change Advanced Power Settings Option in Windows

On Power Options screen, click on USB Settings > USB selective suspend setting and select the disabled option for “Plugged In” and also for “On Battery” (If you are using a Laptop).

USB Selective Suspend Settings Option in Windows

Click on OK to save these Power Settings on your computer.

Related
  • How to Disable Startup Programs in Windows 11
  • How to Reset Firewall Settings in Windows 11

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