If iPhone is coming up with “Verification Failed, There was an error connecting to Apple ID Server” error message, you can find below the steps to troubleshoot and fix this issue.
Verification Failed Apple ID Error on iPhone
The Verification Failed error messages on iPhone can occur due to a variety of reasons, ranging from problems with Apple Servers, Corrupted or Incorrect Network Settings to other reasons.
In general, users have reported the following types of “Verification failed” error messages on iPhone.
- Verification Failed – There was an error connecting to Apple ID server
- Verification Failed – connection to iCloud timed out
- Verification Failed – could not connect to server
- Verification Failed – request timed out
Before going ahead with other troubleshooting steps, visit Apple’s System Status page and make sure that all Apple Services linked to iCloud are working properly.
If there is a problem, you will have to wait for the problematic service to be fixed by Apple. If there is no problem, move to other troubleshooting steps.
1. Sign Out & Sign Back
If you are unable to Sign-in to App Store due to “Verification failed” error, the problem could be due to your Apple ID not being recognized.
Open Settings > tap on your Apple ID > scroll down and tap on Sign Out.
After 30 seconds, Sign back into your Apple ID and see if you can now Sign-in to the App Store.
2. Check Time & Date Settings
Incorrect Date and Time settings can lead to error messages on iPhone. Hence, make sure that iPhone is set to Automatically Update its Date and Time.
Go to Settings > General > Date & Time > make sure the toggle next to Set Automatically is set to ON position.
Wait for Date and Time to appear on this screen and make sure it is correct.
3. Disable VPN
If you are using VPN, disable the VPN service on your device and try to login to iPhone.
Go to Settings > VPN > move the toggle next to Status to OFF position.
After disabling VPN, you should be able to Sign-in to your Apple ID and App Store.
4. Shut Down iPhone & Restart
Shut Down iPhone by going to Settings > General > Shut Down. Allow iPhone to completely Power OFF > Wait for 30 seconds and then Restart iPhone by pressing the Power Button.
This will force close all the stuck Apps and Processes, which might be causing the problem on your iPhone.
5. Switch to Another WiFi Network
Switching from another WiFi Network (5G or Office Network) might help in fixing this problem.
Go to Settings > WiFi > tap on your WiFi network.
On the next screen, select 5G or another available network under My Networks section.
6. Forget WiFi Network & Rejoin
Note down your WiFi Password and follow the steps below to Forget WiFi Network and rejoin the Network.
Go to Settings > WiFi > tap on your WiFi network > On the next screen, tap on Forget This Network option.
On the confirmation pop-up, tap on Forget to confirm.
Wait for 60 seconds > tap on your WiFi Network > enter WiFi Network Password to join the Networ
7. Reset Network Settings
Note down your WiFi Network Password and follow the steps below to Reset Network Settings on your device to original Factory Default Settings.
Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset Network Settings option.
When prompted, enter your Lock Screen Password > On the confirmation pop-up, tap on Reset Network Settings to confirm.
After iPhone restarts, go to Settings > WiFi > select your WiFi Network > enter the Password to join your WiFi Network.
8. Restart Modem/Router
In above steps did not help, switch OFF the Power Supply to your Modem/Router – Use the ON/OFF button (if available) or unplug the power cable from wall socket.
Wait for 60 seconds and switch ON the Power Supply to Modem/Router.
This process Resets the entire WiFi Network and is known to fix multiple network related problems on iPhone.