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How to Fix AirDrop Not Working on iPhone

By: Waseem Patwegar

If AirDrop is not working on your iPhone, you should be able to troubleshoot and fix this problem using different methods as provided below.

Fix AirDrop Not Working on iPhone

AirDrop Not Working on iPhone

AirDrop makes it really easy to transfer Files, Photos and Videos between any two Apple Devices.

While, AirDrop works flawlessly most of the times, it can run into problems due to incorrect settings or network related issues.

If AirDrop option is Greyed Out on your device, you can refer to this guide: How to Fix AirDrop Greyed Out on iPhone and Missing on Mac.

If AirDrop icon is not greyed out and yet AirDrop is not working, you should be able to fix the problem using troubleshooting methods as provided below.

1. Check Device Compatibility

In order to use AirDrop, the sending device needs to be an iPhone 5 or later, iPad 4 or later or an iPod 5th generation or newer.

Similarly, the receiving device also needs to be an AirDrop compatible device (iPhone 5 or later, iPod 5th Generation).

If you are transferring files from iPhone to Mac using AirDrop, the Mac needs to be 2012 or later device, running OS X Yosemite or later version of macOS.

2. Enable Bluetooth & WiFi

AirDrop needs Bluetooth to locate nearby devices and WiFi to transfer data. Hence, make sure WiFi and Bluetooth are enabled on both sending and receiving devices.

1. Go to Settings > WiFi > Make sure WiFi is toggled ON.

2. Go to Settings > Bluetooth > Make sure Bluetooth is toggled ON.

3. Make Both Devices Discoverable

Both sending and receiving devices need to be discoverable in order transfer files using AirDrop.

1. Go to Settings > General > AirDrop.

2. On the next screen, make sure either Everyone or Contacts Only is selected.

AirDrop with Everyone Option On iPhone

Similarly, the receiving device needs to be discoverable.

4. Turn OFF Do Not Disturb Mode

AirDrop does not work, if Do Not Disturb Mode is enabled on sending or receiving device.

1. Go to Settings > Do Not Disturb.

2. On the next screen, disable Do Not Disturb mode by moving the toggle to OFF position.

Disable Do Not Disturb Mode on iPhone

Similarly, make sure the receiving device is not under Do Not Disturb Mode.

5. Disable Personal Hotspot

AirDrop does not work if personal Hotspot is enabled on your device.

1. Go to Settings > Cellular > Personal Hotspot. 

2. On the next screen, disable Personal Hotspot by moving the toggle to OFF position.

Disable Personal Hotspot on iPhone

6. Allow AirDrop from Everyone

AirDrop provides the option to Share Data with “Contacts Only” and also with “Everyone”.

Since you are experiencing problems, select the option to Share Data with Everyone and see if this helps in fixing the issue.

1. Go to Settings > General > AirDrop.

2. On the next screen, tap on Everyone.

AirDrop with Everyone Option On iPhone

Note: If you want to use AirDrop in “Contacts Only” mode, you need to make sure that both sending and receiving devices are signed into iCloud.

7. Restart iPhone

The problem of AirDrop Not working on iPhone might be related to a minor technical glitch, which can often be fixed by restarting the device.

1. Go to Settings > General > scroll down and tap on Shut Down.

Tap on Shut Down Option on iPhone

2. On the next screen, use the slider to Turn OFF iPhone.

3. Wait for 30 seconds and Restart iPhone.

8. Reset Network Settings

Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings on iPhone.

1. Go to Settings > General > tap on Reset.

2. On the next screen, tap on Reset Network Settings option.

Reset Network Settings on iPhone

3. On the pop-up, tap on Reset to Confirm.

After iPhone Restarts, connect to your WiFi Network by entering tour WiFi Network Password.

Check the Receiving Device

If you are still unable to get AirDrop working, make sure that the other device that you are transferring or receiving AirDrop data from is properly setup to use AirDrop.

If you are trying to AirDrop from iPhone to Mac, refer to this guide: How to Fix AirDrop Not Working on Mac.

Related
  • How to AirDrop From Mac to iPhone
  • How to AirDrop Files and Photos From Mac to Mac

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