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Fix: Apple Music Not Downloading on iPhone

By: Waseem Patwegar

If you are unable to downloading music on iPhone, you can find below the steps fix the problem of Apple Music Not Downloading on iPhone.

Apple Music Not Downloading

Apple Music Not Downloading on iPhone

When Apple Music fails to download, you may see “Unable to Download Songs” or similarly worded error message on the screen of your iPhone.

However, users have also reported about Apple Music failing to download without providing any error message and Apple Music not downloading, even if the download button is tapped multiple times.

There could be various reasons for this issue, ranging from the Music App lacking iCloud Access to Apple ID not being recognized by iCloud and other reasons.

1. Check Apple Music Service Status

Go to Apple System Status Page to see if Apple is reporting any problem with its Music Service. If there is a problem, you will see Red Colored Dot or Red Colored explanatory note next to Apple Music.

2. Enable iCloud Music

You won’t be able to download music on your iPhone, if the Music App is unable to access iCloud.

Open Settings > tap on your Apple ID > iCloud > Show ALL > Move the toggle next to Music to ON position.

Allow Music to Access iCloud on iPhone

If the Music App was already provided with access to iCloud, disable iCloud Access > wait for 30 seconds and Enable iCloud music.

3. Enable Cellular Data for Music Downloads

If you are trying to download Music over mobile network, make sure that Music App is allowed to download music using Cellular Data.

Go to Settings > Music > scroll down to “Downloads” section and move the toggle next to Download Over Cellular to ON position.

Disable Music Downloads Using Cellular Data

After this, you should be able to download Apple Music using mobile data.

4. Restart Apple Music

The problem might be due to Apple Music App going through problems on your device or getting stuck due to a glitch.

In most cases, the problem can be fixed by quitting the Music App and starting it back on again.

5. Shut Down iPhone & Restart

The problem might be due to a stuck or background running program preventing your iPhone from downloading Apple Music.

Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the slider to Power OFF iPhone.

Power OFF iPhone

Allow iPhone to completely Power OFF > Wait for 30 seconds and restart your device by pressing the Power Button.

6. Disable/Enable Show Apple Music

Go to Settings > Music > move the toggle next to Show Apple Music to OFF position.

Enable Show Apple Music Option on iPhone

After 30 seconds, Enable Show Apple Music option and see if you can download Music on your iPhone.

7. Update Apple Music

Open the App Store on iPhone and tap on the Account Icon located at top-right corner.

App Store Account Icon on iPhone

On the next screen, tap the Update option next to the Music App.

Note: Update option will only be available, if an update is available for any of the Apps installed on your device.

8. Sign-out and Sign-in Back in to Apple ID

As mentioned above, the problem could be due to your Apple ID not being recognized by iCloud.

Go to Settings > tap on your Apple ID Name > scroll all the way down and tap on the Sign-out option.

Sign Out from Apple ID on iPhone

Wait for 30 seconds and sign-in back into Apple ID by tapping on Sign in to your iPhone option.

9. Install iOS Update

The problem might be due to an iOS update waiting to be installed on your iPhone.

Go to Settings > General > Software Update. On the next screen, tap on Download and Install (If an Update is available).

Related
  • Add Songs to Playlist Without Adding to Library in Apple Music
  • How to Set Sleep Timer In Apple Music on iPhone

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