Unlike simple or Regular Call Forwarding, the Conditional Call Forwarding feature on iPhone can be used to transfer or forward calls to another phone number, only when certain conditions are met.
For example, you can forward calls to another phone number, only when the current phone number is busy, unreachable or left unanswered.
Setup Conditional Call Forwarding on iPhone
The Conditional Call Forwarding feature on iPhone makes use of Call Forwarding codes, which may vary depending on the mobile service provider.
Hence, make sure that you find out the Conditional Call Forwarding Codes supported by your carrier and incorporate them in the steps as provided below.
1. Forward Calls When iPhone is Left Unanswered
This feature forwards calls to your alternate phone number, whenever you are busy or select not to take a certain call.
1. Open the Phone app on your iPhone > tap on the Keypad tab located in bottom menu.
2. Dial *61*Your Number# and tap on the Dial Button.
3. Wait for this feature to be enabled. You will see a confirmation reading “Forwarding when Unanswered Activated” or similar.
After this, calls to your iPhone will be automatically forwarded to your alternate Phone Number, whenever you are unable to or choose not to answer calls on your device.
To deactivate this service, Dial #61# and tap on the Call button. You will soon receive a confirmation about the service being deactivated.
2. Forward Calls When iPhone is Unreachable
This can be useful, if you are going to place with limited or no network connectivity or visiting a place where network connectivity has been intentionally blocked.
In such cases, forwarding calls to another phone number whenever your iPhone becomes unreachable ensures that anyone calling your device is able to leave a voice mail on your alternate phone number.
1. Open Phone app > tap on Keypad tab located in the bottom menu.
2. Dial *62*Your Phone Number# and tap on the Dial Button.
3. Wait for this feature to be enabled. You will see a confirmation reading “Forwarding when Unreachable Activated” or similar.
After this setting, calls will be automatically forwarded to your alternate phone number, whenever your iPhone becomes unreachable due to poor network connectivity.
To deactivate this service, Dial #62# and tap on the Call button. You will soon receive a confirmation about the service being deactivated.
3. Forward Calls When iPhone is Busy
Follow the steps below to forward calls to another phone number when your iPhone is busy.
1. Open Phone app > tap on the Keypad tab located in the bottom menu.
2. Dial *67*Your Phone Number# and tap on the Dial Button.
3. Wait for this feature to be enabled. You will see a confirmation reading “Forwarding when Busy Activated” or similar.
From now onwards, calls to your iPhone will be automatically forwarded to your alternate phone number, whenever you are busy answering another call.
To deactivate this service, Dial #67# and tap on the Call button. You will soon receive a confirmation about the service being deactivated.