If the native Health App on iPhone is not tracking steps, you can find below the steps to fix the problem of iPhone Not Tracking Steps.
Health App Not Tracking Steps on iPhone
The Health App on iPhone can be set to keep a record of the steps that you take while walking, running and climbing stairs.
However, you need to be aware that the actual task of measuring steps taken and distance travelled is performed by the built-in accelerometer on your iPhone.
In the worst case, the issue of Health App not tracking steps could be related to the built-in accelerometer on your iPhone being damaged.
Luckily, in most cases, the problem of Health App not tracking steps is related to incorrect settings or software related issues and this can be easily fixed.
1. Disable Low Power Mode
The problem might be due to your device being in Low Power Mode.
Go to Settings > Battery > move the slider next to Low Power Mode to OFF position.
Note: You need to charge your device, if your iPhone in low in battery life.
2. Make Sure Fitness Tracking is Enabled
The Health App won’t track your steps unless Fitness tracking is enabled on your device.
Go to Settings > Privacy & Security > scroll down and select Motion & Fitness. On the next screen, move the toggle next to Fitness Tracking to ON position.
This will allow iPhone to count steps taken and measure the distance travelled, while walking or running with your iPhone.
3. Make Sure Motion Calibration is Enabled
Even if fitness tracking in enabled, iPhone won’t be able to accurately track steps and distance covered, if Motion & Calibration feature is not enabled on your device.
Go to Settings > Privacy & Security > Location Services > System Services.
On the next screen, move the toggle next to Motion Calibration & Distance to ON position.
After this, you should find the Health App tracking your steps.
4. Restart iPhone
Sometimes, the problem is due to a stuck process preventing the Heath App from functioning properly.
Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the Slider to power off iPhone.
After iPhone is completely powered OFF, wait for 30 seconds and press the Power button to Restart your device.
5. Update iPhone Using Settings App
Go to Settings > General and tap on Software Update.
On the next screen, tap on Download and Install (If an iOS update is available).
6. Remove Conflicting Apps Using Fitness Data
Go to Settings > Privacy & Security > Motion & Fitness > On the next screen, disable Apps that are allowed to access your Fitness Data.
After disabling Fitness Apps, see if the native Health App can track your steps.
If the other Fitness App was interfering with the functioning of the Heath App, you can remove the conflicting App by going to Home Screen > tapping on the Fitness App and selecting the Remove App option.
7. Reinstall Health App
Tap and Hold on the Health App Icon located on the Home Screen of your iPhone and select the Delete App option in the menu that appears.
On the confirmation pop-up, tap on the Delete option to confirm.
8. Reset All Settings
Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset All Settings option.
On the confirmation pop-up, tap on Reset to confirm and wait for iPhone to restart with Apple Logo.
After iPhone restarts with Apple Logo, patiently wait for the Reset process to be completed and iPhone to go back to the Lock Screen.