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Home » WhatsApp » WhatsApp Photos And Videos Not Downloading on iPhone

WhatsApp Photos And Videos Not Downloading on iPhone

By: Waseem Patwegar

If WhatsApp is unable to download Media on iPhone, you can find below the steps to fix the problem of WhatsApp Photos Not Downloading on iPhone.

WhatsApp Photos And Videos Not Downloading on iPhone

WhatsApp Photos Not Downloading on iPhone

The default option in WhatsApp is to download Media (Photos, Videos, Documents) in incoming messages to the Camera Roll on iPhone.

However, if WhatsApp is not automatically downloading Photos and Videos on iPhone, it is likely that the option to Save Photos to Camera Roll is disabled in WhatsApp Chats on your device.

If you are also unable to Manually Download WhatsApp Photos to iPhone, the problem is most likely due to WhatsApp lacking the permission to access Photos App on your device.

1. Enable/Disable Airplane Mode

Start by enabling and disabling Airplane Mode on your device, to rule out the problem being caused due to network connectivity issues.

Open Settings > Move the toggle Next to Airplane Mode to ON Position.

Enable Airplane Mode on iPhone

Restart iPhone > Wait for 30 seconds > Disable Airplane Mode by moving the toggle to OFF position.

2. Provide WhatsApp with Access to Photos App

As mentioned above, WhatsApp won’t be able to download Media to iPhone, if the Privacy Settings on your device are set to prevent WhatsApp from accessing the Photos App.

Go to Setting > Privacy > Photos > WhatsApp > On the next screen, select Read and Write option.

Allow WhatsApp to Read and Write Photos

Now that WhatsApp has access to Photos App, it will be able to download Photos & Videos to your device.

3. Allow WhatsApp to Save Photos to Camera Roll On iPhone

This extra step is required, if you want WhatsApp to Automatically download Photos to the Camera Roll on iPhone.

Open WhatsApp > tap on Settings tab in bottom-menu > tap on Chats > move the toggle next to Save to Camera Roll to ON position.

Save to Camera Roll Option in WhatsApp on iPhone

After this, you should find WhatsApp automatically downloading Photos to the Camera Roll on your iPhone.

4. Check Your Internet Connection

Stable internet connection is required to download Photos and Videos on iPhone. Go to Settings > Wi-Fi > If the Current Network is weak, switch to 5G Network (If Available under “My Networks” section).

Connect iPhone to 5G Network

Note: In case of cellular network, 5G will be available only if it is provided by your service provider.

5. Allow WhatsApp to Use Cellular Data

If you are trying to download WhatsApp Photos over Cellular Network, you need to provide WhatsApp with access to Cellular Network.

Go to Settings > Cellular > On the next screen, move the toggle next to WhatsApp to ON position.

Enable Cellular Data For WhatsApp on iPhone

After this, you will be able to download and save WhatsApp Photos using both WiFi and Cellular Network.

6. Check Device Storage Status

WhatsApp won’t be able to Download Photos, if your device is low on storage space.

Go to Settings > General > iPhone Storage > On next screen, you will see the amount of storage space used on your iPhone.

Used Storage On iPhone

If there is insufficient storage space, you need to make efforts to Free Up Storage Space on your iPhone.

7. Check Date & Time Settings

Incorrect Time and Date Settings can also delay or prevent WhatsApp from downloading Photos.

Go to Settings > General > Date & Time and make sure that Date & Time is correct.

Date And Time on iPhone

If your iPhone is showing incorrect Date or Time, you can fix this issue by following steps as provided in this guide: How to Fix iPhone Showing Wrong Time and Date

8. Disable Low Data Mode

WhatsApp Videos calls may not function properly if your iPhone is set to Low Data Mode. Hence, go to Settings > Cellular > Cellular Data options and disable Low Data Mode.

Disable Low Data Mode on iPhone

After disabling Low Data Mode, you should be able to make WhatsApp Video calls.

9. Update WhatsApp

Open App Store > search for WhatsApp > On the next screen, tap on the Update option located next to WhatsApp Messenger.

Update WhatsApp on iPhone

Note: Update option will be available only if an Update is available for WhatsApp.

10. Reinstall WhatsApp

If these solutions do not work, it is possible that the installation of WhatsApp on your iPhone has become corrupted.

In which case, you can first make a backup of WhatsApp and then Delete and Reinstall WhatsApp back on your iPhone.

During the re-install process, make sure that you tap on the ‘Allow‘ option, when WhatsApp prompts you to grant permission to access photos on your device.

Related
  • How to Download WhatsApp Photos to Computer
  • How to Send Multiple Photos in WhatsApp on iPhone

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