The problem of Calls dropping on iPhone has been reported by users. You can find below the steps to fix the problem of calls not getting to iPhone.
Calls Dropping on iPhone
In most cases, the problem of Calls dropping on iPhone is related to poor or interrupted network connectivity. Hence, make sure that the Signal strength on your iPhone is good enough to make and recieve Calls.
If iPhone is showing weak Signal strength, move to another location and see if the signal strength improves. If signal strength does not improve, you will have to wait for Signal strength to improve.
If iPhone is showing good signal strength and Calls are still dropping, the problem could be due to Incorrect network settings, Damaged or defective SIM Card and other reasons.
1. Enable/Disable Airplane Mode
Enabling and Disabling Airplane Mode refreshes wireless networks and resets wireless antennas on your iPhone.
1. Open Settings > Enable Airplane Mode by moving the toggle to ON position.
2. Wait for 30 seconds > Disable Airplane Mode by moving the toggle to OFF position.
2. Restart iPhone
As mentioned above, the problem could simply be due to minor technical glitches. This can be often fixed by restarting iPhone.
1. Go to Settings > General > scroll down and tap on Shut Down.
2. On the next screen, use the Slider to power off your device.
Allow iPhone to completely Power OFF > Wait for 30 seconds and Restart your iPhone.
3. Install iOS and Carrier Updates
iPhone can slow down and disconnect calls, if there is an iOS Update or Carrier update waiting to be installed.
1. Go to Settings > General > Software Update.
2. On the next screen, wait for iPhone to check for updates > tap on Install (if an Update becomes available).
4. Remove and Reinsert SIM Card
The problem of Calls dropping on iPhone can be caused due the SIM Card becoming displaced, faulty or damaged.
1. Remove the SIM Card from your iPhone.
2. Inspect the SIM Card for visible signs of damage.
If you do not find signs of damage, reinsert the SIM Card back into your iPhone and see if the problem is now fixed.
5. Check Date & Time Setting
If you have been travelling, make sure your iPhone is able automatically Set its Date & Time by contacting Apple Servers.
1. Open Settings > go to General > Date & Time.
2. On the next screen, enable Set Automatically option.
After Enabling Set Automatically option, make sure your iPhone is showing the right Time.
6. Enable Caller ID
In some cases, Hiding Caller ID can lead to the problem of Calls dropping or Calls getting disconnected from iPhone.
1. Go to Settings > Phone > Show My Caller ID.
2. On the next screen, enable Show My Caller ID by moving the toggle to ON position.
Now, try to make a Call and see if the problem is now fixed.
7. Reset Network Settings
If above methods did not help, the problem could be due to Network Settings on your iPhone becoming faulty or corrupted.
1. Open Settings > navigate to General > Transfer or Reset iPhone > select the Reset option.
2. On the pop-up, select Reset Network Settings option.
3. On the confirmation pop-up, tap on Reset to confirm.
After the Reset process is completed, you will find iPhone restarting with white Apple Logo. Once iPhone restarts, you will be required to join your Wi-Fi Network.
If the problem is still not fixed, it is time to get in touch with your Wireless Carrier and see if their technical service department can help you fix the problem.