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Home » iOS » Contact Names Missing On iPhone: How to Fix?

Contact Names Missing On iPhone: How to Fix?

By: Waseem Patwegar

If your iPhone is only showing Phone Numbers and not Contact Names, you can find below the steps to troubleshoot and fix the problem of Contact Names Missing on iPhone.

Fix Contact Names Missing On iPhone

iPhone Showing Contacts As Numbers

If iPhone is not showing Contact Names, you will only be able to see Phone Numbers in Call Notifications on your device.

Similarly, when you receive a Message Notification, it will only contain the Phone Number and the Name of the sender will be missing in the Notification Message.

The problem of iPhone not showing Contact Names could be due to various reasons, ranging from iCloud Syncing issues to glitches in Contacts, Email or the Messages App.

1. Restart iPhone

The problem could be due to a stuck App or Service, preventing Contact Names from appearing on your device. This can be often fixed by restarting iPhone.

Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the Slider to power off iPhone.

After iPhone is completely powered OFF, wait for 30 seconds and press the Power button to Restart your device.

2. Edit Any Contact

Open the Contacts App on your iPhone and make a minor edit to any of your Contacts. This results in the Contacts database being refreshed, which should help in fixing the problem.

Open the Contacts App on your iPhone > tap on any Contact Name > On Contacts info screen, tap on the Edit option and make any small change.

Edit Contact on iPhone

You can make any small change like adding something in the Notes section and tap on Done.

This will refresh your Contacts database, which should help in fixing the problem of Contact Names Missing or Contact Names not appearing on iPhone.

3. Switch Contacts OFF/ON in iCloud

If your iPhone Contacts are being stored on iCloud, the problem could be due minor iCloud glitches or iCloud Contacts not properly syncing on your device.

Go to Settings > Apple ID Name > iCloud > move the toggle next to Contacts to OFF position.

Disable iCloud Contacts On iPhone

On the confirmation pop-up, select Keep on My iPhone option. After the process is completed, enable iCloud Contacts back on your iPhone by moving the toggle to ON position.

Enable iCloud Contacts On iPhone

On the next pop-up, select the Merge option.

Hopefully, this should bring back Contact Names back on your device.

4. Switch Contacts OFF/ON in Default Email Account

The problem could be due to your Email Contacts not properly syncing to iPhone.

Go to Settings > Mail > Accounts > select your default Email Account (Gmail, Hotmail, iCloud etc). On the next screen, move the slider next to Contacts to OFF position.

Disable Email Account Contacts on iPhone

Wait for 30 seconds and move the slider next to Contacts to ON position.

5. Switch iMessages OFF/ON

Go to Settings > Messages > switch OFF iMessage.

Turn OFF iMessages

After 30 seconds, move the toggle next to iMessages to ON position, to Enable iMessages back on your iPhone.

6. Signout from iPhone and Sign-in Back

Open Settings > tap on your Apple ID Name > scroll down to bottom of the screen and tap on the Sign out option.

Sign Out of iPhone

On the pop-up, enter your Apple ID password > On the next pop-up, select/unselect the type of iCloud Data that you want to copy on your device and tap on Sign Out.

Keep iCloud Data Copy on iPhone

Sign back into your iCloud Account and you should now see both Contact Names and Phone Numbers.

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